Terms of service

Last updated: November 12, 2026

1. About Our Store and These Terms

infokeguruan (“we,” “us,” or “our”) operates this online store. These terms apply when you use our website or buy something through it. The product details and store policies shown before checkout also apply to your purchase.

2. Using Our Online Store

Please provide complete and accurate contact, payment, and delivery details when ordering. You must be legally able to place the order or have permission from a parent or guardian where required.

You may not use the store for illegal or fraudulent purposes, disrupt its operation, or try to access information or systems without authorization.

3. Product Information and Stock

Before ordering, check the product description, size information, materials, and care instructions. Colors may appear differently depending on your device and display settings. You keep your rights if an item is defective, differs substantially from its description, or was sent to you by mistake.

We work to keep product information, pricing, and stock availability current. If an error affects your order, we’ll explain what happened and outline your options. We’ll get your agreement before sending a replacement item as a substitute or charging a higher price. If we’re unable to supply an item, we’ll let you know and refund any payment we received for it.

4. Pricing and Payment

You can see the applicable price and currency on the store and at checkout. We show any applicable taxes and the final order total before you pay.

Standard shipping is free on all U.S. orders. Checkout shows the available payment methods, and the payment providers offered there process your payment.

5. Processing and Shipping Orders

We currently deliver only to U.S. addresses. Order processing usually takes 1–2 business days. Once your order ships, the estimated transit time is 5–10 business days. We provide estimated delivery dates, which we cannot guarantee. For more information, see our Shipping Policy.

If you need to correct your delivery address, modify an order, or ask us to cancel it, email us as soon as possible. We’ll check whether we can make the change before your order ships. After shipment, our Return and Refund Policy applies. hello@infokeguruan.com

6. Returns and Refunds

You can request a return for an eligible item within 30 calendar days of delivery. We pay for shipping on eligible returns and charge no restocking or return handling fees.

When we receive your return, we’ll inspect it and let you know our decision. If we approve it, we’ll initiate a refund to your original payment method within 15 business days of inspection. Your bank or payment provider may take additional time to post the refund.

See our Return and Refund Policy for eligibility details and instructions on how to request a return.

7. Shopify and Your Privacy

Our store runs on Shopify. Shopify processes information when you browse or shop with us so it can provide commerce and related services. Shopify and other service providers may process information outside your country of residence.

Our Privacy Policy explains how we handle personal information and how to reach us about your privacy rights. Shopify explains its own information practices in its Privacy Policy.

8. Website Materials and External Services

The materials on this site may be protected by intellectual property rights held by us or by third parties. Those rights do not transfer when you buy a product. Third-party names and trademarks remain the property of their respective owners.

A link to an external service alone does not establish an affiliation with or endorsement by that service. If you decide to use an external service, review its terms and privacy notice.

9. Problems and Changes to These Terms

If you have a problem with the store or an order, contact us so we can look into it and work toward a resolution. All consumer rights, statutory warranties, and liabilities that the law prohibits us from excluding or limiting remain in effect.

We may revise these terms for future use of the store. Subject to applicable law, the terms and policies shown when you ordered continue to apply to that purchase. We’ll notify you of material changes where required.